News Releases

December 29, 2008

Behind on Your Mortgage Payments? Avoid Exploitive Loan Modification (“Rescue”) Services

Vermont has Free Government and Non-profit Programs to Assist You

Montpelier, VT – If you are a homeowner having trouble making your mortgage payments or

facing foreclosure, you may well appreciate an offer of assistance to step in and work out more

manageable terms of repayment with your lender. But, be very cautious if that offer comes to

you unsolicited, requires up front fees, or uses high pressure tactics. The Department of

Banking, Insurance, Securities and Health Care Administration (BISHCA) has received inquiries

and complaints about so-called foreclosure “rescue” services. While it is not inherently illegal to

offer these services, the person doing it must be licensed with BISHCA as a lender, mortgage

broker, or debt adjuster. These professionals must abide by consumer protection laws. In

Vermont, a licensed mortgage broker has a legal responsibility to act in the borrower’s best


BISHCA Commissioner Paulette Thabault said, “Whenever people grow financially desperate,

there are profiteers who find new ways to exploit vulnerable people. We are concerned that

homeowners trying to fend off foreclosure may be coerced into paying high fees for loan

modification services. Vermonters should know that it costs them nothing to use our Mortgage

Assistance Program as a way to realistically assess their options and connect with the right

services.” You can contact the Banking Division’s Mortgage Assistance Program at


If you should receive an unsolicited offer of help to modify your mortgage payments, make sure

the person offering it is licensed by BISHCA. You can verify if a caller/provider is licensed by

looking on BISHCA’s website at or calling the Banking Division at


Source: Banking, Insurance, Securities Health Care Administration
Last Updated at: December 29, 2008 15:01:03